Frequently Asked Questions
Everything UK parents need to know about StudyGuru online tutoring. Pricing, lessons, tutor verification, safety, and our First Lesson Guarantee — answered in plain English. If you can't find what you're looking for, the chat widget in the bottom-right will get you a real answer in minutes.
Who this page is for
- Parents researching online tutoring for the first time
- Families comparing StudyGuru against other platforms
- Anyone wanting clarity on pricing, refunds, or how lessons actually work
Trust & Safety
Enhanced DBS Checks
Fresh Enhanced DBS arranged via uCheck for every tutor
7-Step Vetting
Identity, qualifications, DBS, live teaching assessment, and safeguarding approval
Pay After Lessons
Payment captured 24 hours after each session via Stripe
Secure Platform
All sessions on our platform with moderated messaging
Frequently Asked Questions
Getting Started
Pricing & Payments
Lessons & Learning
Tutors & Verification
Safety & Safeguarding
Refunds & Cancellation
Progress & Results
Becoming a Tutor
Ready to Get Started?
£15 Starter Pack · 4 sessions · No commitment
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